[pedro f. bendassolli]

[desempenho no trabalho]

English version

Esta página reúne referências selecionadas sobre desempenho no trabalho, incluindo desempenho de tarefa, contextual, adaptativo e episódico, bem como seus preditores e modelos de mensuração.

A bibliografia segue o espírito original do site: um guia seletivo para consulta, e não uma revisão exaustiva.

[referências selecionadas]

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BARRICK, M. R.; MOUNT, M. K. The Big Five personality dimensions and job performance: a meta-analysis. Personnel Psychology, v. 44, n. 1, p. 1-26, 1991.

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BOBKO, P.; ROTH, P. L.; POTOSKY, D. Derivation and implications of a meta-analytic matrix incorporating cognitive ability, alternative predictors, and job performance. Personnel Psychology, v. 52, n. 3, p. 561-589, 1999.

BONFIM, M. C. do; GONDIM, S. M. G. Trabalho emocional: demandas afetivas no exercício profissional. Salvador: EDUFBA.

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BORMAN, W. C.; MOTOWIDLO, S. J. Expanding the criterion domain to include elements of contextual performance. In: SCHMITT, N.; BORMAN, W. (Ed.). Personnel selection in organizations. New York: Jossey-Bass, 1993. p. 71-98.

BORMAN, W. C.; MOTOWIDLO, S. J. Task performance and contextual performance: the meaning for personnel selection research. Human Performance, v. 10, n. 2, p. 99-109, 1997.

BORMAN, W. C.; HANSON, M. A.; HEDGE, J. W. Personnel selection. Annual Review of Psychology, v. 48, p. 299-337, 1997.

BRIEF, A. P.; MOTOWIDLO, S. J. Prosocial organizational behaviors. Academy of Management Review, v. 11, n. 4, p. 710-725, 1986.

CAMPBELL, J. P. Modeling the performance prediction problem in industrial and organizational psychology. In: DUNNETTE, M. D.; HOUGH, L. M. (Ed.). Handbook of industrial and organizational psychology. Palo Alto: Consulting Psychologists Press, 1990. p. 687-732.

CAMPBELL, J. P. The definition and measurement of performance in the new age. In: ILGEN, D. R.; PULAKOS, E. D. (Ed.). The changing nature of performance. San Francisco: Jossey-Bass, 1999. p. 399-429.

CAMPBELL, J. P.; GASSER, M. B.; OSWALD, F. L. The substantive nature of job performance variability. In: MURPHY, K. R. (Ed.). Individual differences and behavior in organizations. San Francisco: Jossey-Bass, 1996. p. 258-299.

CAMPBELL, J. P.; MCCLOY, R. A.; OPPLER, S. H.; SAGER, C. E. A theory of performance. In: SCHMITT, N.; BORMAN, W. C. (Ed.). Personnel selection in organizations. San Francisco: Jossey-Bass, 1993. p. 35-70.

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CONWAY, J. M. Distinguishing contextual performance from task performance for managerial jobs. Journal of Applied Psychology, v. 84, n. 1, p. 3-13, 1999.

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FAY, D.; SONNENTAG, S. Rethinking the effects of stressors: a longitudinal study on personal initiative. Journal of Occupational Health Psychology, v. 7, p. 221-234, 2002.

FRESE, M.; ZAPF, D. Action as the core of work psychology: a German approach. In: TRIANDIS, H. C.; DUNNETTE, M. D.; HOUGH, L. M. (Ed.). Handbook of industrial and organizational psychology. 2nd ed. Palo Alto, CA: Consulting Psychologists Press, 1994. p. 271-340.

FRESE, M.; FAY, D. Personal initiative: an active performance concept for work in the 21st century. In: STAW, B. M.; SUTTON, R. I. (Ed.). Research in organizational behavior. Greenwich, CT: JAI Press, 2001. p. 133-187.

FRIED, Y.; FERRIS, G. R. The validity of the job characteristics model: a review and meta-analysis. Personnel Psychology, v. 40, n. 2, p. 287-322, 1987.

GOFFMAN, E. A representação do eu na vida cotidiana. Petrópolis: Vozes.

GRIFFIN, M. A.; NEAL, A.; NEALE, M. The contribution of task performance and contextual performance to effectiveness. Applied Psychology: An International Review, v. 49, n. 3, p. 517-533, 2000.

GRIFFIN, M. A.; HESKETH, B. Adaptable behaviours for successful work and career adjustment. Australian Journal of Psychology, v. 55, p. 65-73.

GRIFFIN, M. A.; NEAL, A.; PARKER, S. K. A new model of work role performance: positive behavior in uncertain and interdependent contexts. Academy of Management Journal, v. 50, n. 2, p. 327-347, 2007.

HACKMAN, J. R.; OLDHAM, G. R. Motivation through the design of work: test of a theory. Organizational Behavior and Human Performance, v. 16, p. 250-279.

HANGES, P. J.; SCHNEIDER, B.; NILES, K. Stability of performance: an interactionist perspective. Journal of Applied Psychology, v. 75, n. 6, p. 658-667, 1990.

HATTRUP, K.; O'CONNELL, M. S.; WINGATE, P. H. Prediction of multidimensional criteria: distinguishing task and contextual performance. Human Performance, v. 11, n. 4, p. 305-319, 1998.

HENRY, R. A.; HULIN, C. L. Stability of skilled performance across time: some generalizations and limitations on utility. Journal of Applied Psychology, v. 72, n. 3, p. 457-462, 1987.

HESKETH, B.; NEAL, A. Technology and performance. In: ILGEN, D. R.; PULAKOS, E. D. (Ed.). The changing nature of performance. San Francisco: Jossey-Bass, 1999. p. 21-55.

HOFMANN, D. A.; JACOBS, R.; BARATTA, J. E. Dynamic criteria and the measurement of change. Journal of Applied Psychology, v. 78, n. 2, p. 194-204, 1993.

HOFMANN, D. A.; JACOBS, R.; GERRAS, S. J. Mapping individual performance over time. Journal of Applied Psychology, v. 77, n. 2, p. 185-195, 1992.

HUMPHREY, S. E.; NAHRGANG, J. D.; MORGESON, F. P. Integrating motivational, social, and contextual work design features: a meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, v. 92, n. 5, p. 1332-1356, 2007.

HUNT, S. T. Generic work behavior: an investigation into the dimensions of entry-level, hourly job performance. Personnel Psychology, v. 49, n. 1, p. 51-83, 1996.

HUNTER, J. E.; HUNTER, R. F. Validity and utility of alternative predictors of job performance. Psychological Bulletin, v. 96, n. 1, p. 72-98, 1984.

ILGEN, D. R.; HOLLENBECK, J. The structure of work: job design and roles. In: DUNNETTE, M. D.; HOUGH, L. M. (Ed.). Handbook of industrial and organizational psychology. Palo Alto: Consulting Psychologists Press, 1991. p. 165-208.

JOHNSON, J. W. Toward a better understanding of the relationship between personality and individual job performance. In: BARRICK, M. R.; RYAN, A. M. (Ed.). Personality and work. San Francisco: Jossey-Bass, 2003. p. 83-120.

KAHN, R. L.; WOLFE, D. M.; QUINN, R. P.; SNOEK, J. D.; ROSENTHAL, R. A. Organizational stress: studies in role conflict and ambiguity. New York: Wiley, 1964.

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KANFER, R.; KANTROWITZ, T. M. Ability and non-ability predictors of job performance. In: SONNENTAG, S. (Ed.). Psychological management of individual performance. Chichester: Wiley, 2002. p. 27-50.

KEIL, C. T.; CORTINA, J. M. Degradation of validity over time: a test and extension of Ackerman's model. Psychological Bulletin, v. 127, n. 5, p. 673-697, 2001.

KLUGER, A. N.; DENISI, A. The effects of feedback interventions on performance: a historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological Bulletin, v. 119, n. 2, p. 254-284, 1996.

LONDON, M.; MONE, E. M. Continuous learning. In: ILGEN, D. R.; PULAKOS, E. D. (Ed.). The changing nature of performance. San Francisco: Jossey-Bass, 1999. p. 119-153.

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MCCLOY, R. A.; CAMPBELL, J. P.; CUDECK, R. A confirmatory test of a model of performance determinants. Journal of Applied Psychology, v. 79, n. 4, p. 493-505, 1994.

MOTOWIDLO, S. J.; BORMAN, W. C.; SCHMIT, M. J. A theory of individual differences in task and contextual performance. Human Performance, v. 10, n. 2, p. 71-83, 1997.

MOTOWIDLO, S. J.; VAN SCOTTER, J. R. Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, v. 79, n. 4, p. 475-480, 1994.

MURPHY, K. R. Dimensions of job performance. In: DILLON, R.; PELLIGRINO, J. (Ed.). Testing: applied and theoretical perspectives. New York: Praeger, 1989. p. 218-247.

MURPHY, K. R. Is the relationship between cognitive ability and job performance stable over time? Human Performance, v. 2, n. 3, p. 183-200, 1989.

MURPHY, K. R. Job performance and productivity. In: MURPHY, K. R.; SAAL, F. E. (Ed.). Psychology in organizations. Hillsdale: Lawrence Erlbaum, 1990. p. 157-176.

ORGAN, D. W. Organizational citizenship behavior. Lexington, MA: Lexington Books, 1988.

ORGAN, D. W.; RYAN, K. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, v. 48, p. 775-802, 1995.

PARKER, S. K.; TURNER, N. Work design and individual work performance. In: SONNENTAG, S. (Ed.). Psychological management of individual performance. Chichester: Erlbaum, 2002. p. 69-93.

PLOYHARD, R. E.; HAKEL, M. D. The substantive nature of performance variability: predictive validity and biodata. Personnel Psychology, v. 51, n. 4, p. 859-901, 1998.

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